Terms of service

OVERVIEW

This website is operated by Fabrikhunter (Pty) Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Fabrikhunter. Fabrikhunter offers this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including additional policies referenced herein.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not access the website or use any Services.

Any new features or tools added to the current store will also be subject to these Terms. We reserve the right to update or change any part of these Terms by posting updates to our website.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or have consent from a legal guardian to use this website.

You may not use our products for any unlawful or unauthorized purpose. You must not violate any laws in your jurisdiction when using our Service.

You must not transmit any malicious code, viruses, or destructive software through the website.

A violation of these Terms may result in termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted across various networks. Payment information is always encrypted during transmission.

You agree not to reproduce, copy, sell, resell or exploit any part of the Service without written permission from us.

SECTION 3 – ACCURACY OF INFORMATION

We do our best to ensure the information on this website is accurate and up to date, but we cannot guarantee that all information will always be complete, current, or error-free.

Any reliance on information from this site is at your own risk.

We reserve the right to modify website content at any time without obligation to update information.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices for our products may change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

We shall not be liable for any modification, suspension or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Many products available on Fabrikhunter are vintage and one-of-a-kind pieces, meaning quantities are limited and items may not be restocked.

We make every effort to display product colours and images accurately, but we cannot guarantee your device will display colours exactly as they appear.

We reserve the right to limit or cancel orders at our discretion, including orders that appear to be placed by resellers or distributors.

SECTION 6 – ORDER AND ACCOUNT INFORMATION

You agree to provide accurate and complete information when placing an order.

We reserve the right to cancel or limit orders placed under the same customer account, payment method, or shipping address if necessary.

If we make changes to or cancel an order, we may attempt to notify you using the contact details provided at checkout.

SECTION 7 – RETURNS & EXCHANGES

Our goal is for every customer to be satisfied with their purchase.

Because most items sold on Fabrikhunter are unique vintage pieces, we generally do not accept returns.

However, we are happy to assist with exchanges if:

• there was a sizing mistake, or

• the item arrived damaged or defective

If this occurs, please contact us within 7 days of receiving your order so we can review the issue and assist you.

Items must be returned in the same condition received, unworn and unused, with original tags and packaging where applicable.

Items sent back without first contacting us may not be accepted.

For exchange requests please contact:

info@fabrikhunter.com

Return address:

39 Stanley Avenue

Braamfontein

Gauteng

2092

South Africa

SECTION 8 – THIRD-PARTY TOOLS

We may provide access to third-party tools or services. These tools are provided “as is” without warranties or guarantees.

Your use of third-party tools is entirely at your own risk.

SECTION 9 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, policies or practices of those websites.

SECTION 10 – USER COMMENTS AND SUBMISSIONS

If you submit comments, feedback or suggestions to us, you agree that we may use them without restriction.

You may not post unlawful, abusive, defamatory or harmful content through our website.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

SECTION 12 – ERRORS AND OMISSIONS

Occasionally there may be errors or inaccuracies on our website related to product descriptions, pricing or availability.

We reserve the right to correct any errors and cancel orders if necessary.

SECTION 13 – DISCLAIMER OF WARRANTIES

We do not guarantee that your use of the website will be uninterrupted or error-free.

All services and products are provided “as is” and “as available.”

To the fullest extent permitted by law, Fabrikhunter shall not be liable for any direct or indirect damages arising from the use of our website or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Fabrikhunter (Pty) Ltd, its employees, directors and partners from any claim arising from your violation of these Terms or misuse of the Service.